Rules,Terms & Conditions
Classroom
Students who are under 18 years of age are required to attend the classroom portion of driver education to secure a drivers’ license.
Students who are 18 years of age or older are not required to attend the classroom portion of driver education to secure a drivers’ license but must take or have previously taken the class to obtain the Adult Waiver.
Classroom instruction will begin on on the day you selected in suite 202 at 4901 Fitzhugh Avenue from 10 AM to 1:50 PM unless otherwise informed. Regular attendance is required. Students are expected to be on time for the class with the necessary materials and completed assignments. If the student missed a class, all class work must be made up.
Students who leave the class for more than one day without prior approval from the instructor, will automatically be dropped from the class and payment will be forfeited.
The instruction does not guarantee the student will pass the DMV license examination and that the students will secure a drivers’ license or that the student will be guaranteed employment upon completion of the course.
Students are expected to have the proper respect for the facilities and materials provided by River City Driving School. Damage and defacement of any of the facilities will result in costs assessed for repairs.
Each student will be issued a workbook in good condition to be used in the class. The book has to be returned to the instructor after the classroom portion is finished. A textbook, which is marked, abused in anyway, or lost, will result in a replacement fee of $35.00.
Students may not bring electronic devices to class. Students should remain in the classroom area and away from other offices.
Any student who has a behavioral problem and/or violates the above policy will be expelled from class and all fees will be forfeited.
Behind the Wheel
According to Virginia state law each student under the age of 18 is required not only a classroom portion of drivers education but also a “Behind the Wheel”(BTW) component. The law states that each student must complete 7 days of BTW and each student is required to drive for 50 minutes and observe another student drive for 50 minutes.
A DMV certified and licensed instructor will be in the passenger seat during BTW with a brake and rear view mirror. The Instructor may determine at any time that the student isn’t ready to test for his or her license and may recommend more practice at home with a parent or guardian.
The 7th day of BTW is the road test. If the student passes, River City Driving School will issue the student a temporary license that becomes active when the student has held their learners for 9 months. At this point there is no need to go back to DMV!!! . The city/county the student resides will send a postcard telling the student the date and time of the licensing ceremony where they will receive the hard copy license.
Since the last day of BTW is the road test the student should have close to 20 hours of at home driving practice with a parent or guardian. The student needs 45 hours 15 at night by law to get their license. I will not require a log but the parent will sign on the temporary license that this state requirement has or will be completed before they drive by themselves with their license.
River City Driving School requires a 24 hour notice of cancellation for all BTW sessions. The reason this is important because as stated before the law requires each student drive and observe so if one student doesn’t show it affects the other student scheduled to drive at that time. If a 24 hour notice isn’t provided the student will be charged a $25 fee. All fees must be paid before the temporary license will be issued.
No refunds will be given unless services are not rendered because River City Driving School is unable to and at fault. If payment is made and we do not recieve one or all of the following we are not at fault and only obeying the laws for Driver Training schools in Virginia: an application, the certificate of completion if class was taken at a different school or we are unable to make a copy of the students learners permit. All of which is required for each students file that we submit to the DMV to comply with our yearly DMV audit. At River City Driving School, we strive to provide the best possible experience for our students while ensuring the safety and efficiency of our services. Please note the following policies regarding refunds for behind-the-wheel sessions.
Once a student begins their behind-the-wheel training, refunds will not be provided for any reason outside of River City Driving School’s control. Behind-the-wheel sessions require a minimum of two students to be present in the vehicle. If a last-minute cancellation by another student prevents a session from proceeding, River City Driving School will make every effort to find a replacement for the canceled spot. However, if a replacement cannot be secured, the session may need to be rescheduled. In such cases, refunds will not be issued. Driving Students affected by any type of cancellation will be given the opportunity to reschedule their session at the earliest available time. By enrolling in our program, students and parents acknowledge and accept these policies. We appreciate your understanding and cooperation as we work to provide a safe and fair learning environment for all students. A dispute of payment is also against the TOS without a written explanation on why it is RCDS's fault and all payments will be forfeited if the customer does not comply with our TOS and the requirements set forth by Virginia and the DMV. Regardless of how payment is made without the other requirements we are unable to render services due to being compliant with the Rules and Regulations set forth by the state and DMV.
Private Lessons
private lessons are one on one with an instructor. if for any circumstance and instructor has to cancel a session it does not warrant a refund unless we do not reach out to reschedule. Disputing the charges with your bank or card provider is considered a breach of contract and will not be honored. a student who does not show or cancel with a 24 hour notice will be charged For the entire cost of one private lesson.
Classroom
Students who are under 18 years of age are required to attend the classroom portion of driver education to secure a drivers’ license.
Students who are 18 years of age or older are not required to attend the classroom portion of driver education to secure a drivers’ license but must take or have previously taken the class to obtain the Adult Waiver.
Classroom instruction will begin on on the day you selected in suite 202 at 4901 Fitzhugh Avenue from 10 AM to 1:50 PM unless otherwise informed. Regular attendance is required. Students are expected to be on time for the class with the necessary materials and completed assignments. If the student missed a class, all class work must be made up.
Students who leave the class for more than one day without prior approval from the instructor, will automatically be dropped from the class and payment will be forfeited.
The instruction does not guarantee the student will pass the DMV license examination and that the students will secure a drivers’ license or that the student will be guaranteed employment upon completion of the course.
Students are expected to have the proper respect for the facilities and materials provided by River City Driving School. Damage and defacement of any of the facilities will result in costs assessed for repairs.
Each student will be issued a workbook in good condition to be used in the class. The book has to be returned to the instructor after the classroom portion is finished. A textbook, which is marked, abused in anyway, or lost, will result in a replacement fee of $35.00.
Students may not bring electronic devices to class. Students should remain in the classroom area and away from other offices.
Any student who has a behavioral problem and/or violates the above policy will be expelled from class and all fees will be forfeited.
Behind the Wheel
According to Virginia state law each student under the age of 18 is required not only a classroom portion of drivers education but also a “Behind the Wheel”(BTW) component. The law states that each student must complete 7 days of BTW and each student is required to drive for 50 minutes and observe another student drive for 50 minutes.
A DMV certified and licensed instructor will be in the passenger seat during BTW with a brake and rear view mirror. The Instructor may determine at any time that the student isn’t ready to test for his or her license and may recommend more practice at home with a parent or guardian.
The 7th day of BTW is the road test. If the student passes, River City Driving School will issue the student a temporary license that becomes active when the student has held their learners for 9 months. At this point there is no need to go back to DMV!!! . The city/county the student resides will send a postcard telling the student the date and time of the licensing ceremony where they will receive the hard copy license.
Since the last day of BTW is the road test the student should have close to 20 hours of at home driving practice with a parent or guardian. The student needs 45 hours 15 at night by law to get their license. I will not require a log but the parent will sign on the temporary license that this state requirement has or will be completed before they drive by themselves with their license.
River City Driving School requires a 24 hour notice of cancellation for all BTW sessions. The reason this is important because as stated before the law requires each student drive and observe so if one student doesn’t show it affects the other student scheduled to drive at that time. If a 24 hour notice isn’t provided the student will be charged a $25 fee. All fees must be paid before the temporary license will be issued.
No refunds will be given unless services are not rendered because River City Driving School is unable to and at fault. If payment is made and we do not recieve one or all of the following we are not at fault and only obeying the laws for Driver Training schools in Virginia: an application, the certificate of completion if class was taken at a different school or we are unable to make a copy of the students learners permit. All of which is required for each students file that we submit to the DMV to comply with our yearly DMV audit. At River City Driving School, we strive to provide the best possible experience for our students while ensuring the safety and efficiency of our services. Please note the following policies regarding refunds for behind-the-wheel sessions.
Once a student begins their behind-the-wheel training, refunds will not be provided for any reason outside of River City Driving School’s control. Behind-the-wheel sessions require a minimum of two students to be present in the vehicle. If a last-minute cancellation by another student prevents a session from proceeding, River City Driving School will make every effort to find a replacement for the canceled spot. However, if a replacement cannot be secured, the session may need to be rescheduled. In such cases, refunds will not be issued. Driving Students affected by any type of cancellation will be given the opportunity to reschedule their session at the earliest available time. By enrolling in our program, students and parents acknowledge and accept these policies. We appreciate your understanding and cooperation as we work to provide a safe and fair learning environment for all students. A dispute of payment is also against the TOS without a written explanation on why it is RCDS's fault and all payments will be forfeited if the customer does not comply with our TOS and the requirements set forth by Virginia and the DMV. Regardless of how payment is made without the other requirements we are unable to render services due to being compliant with the Rules and Regulations set forth by the state and DMV.
Private Lessons
private lessons are one on one with an instructor. if for any circumstance and instructor has to cancel a session it does not warrant a refund unless we do not reach out to reschedule. Disputing the charges with your bank or card provider is considered a breach of contract and will not be honored. a student who does not show or cancel with a 24 hour notice will be charged For the entire cost of one private lesson.
New Revisions to the TOS effective 01/01/2025
The rules above dealing with conduct still apply.
These Terms of Service (“TOS”) govern the relationship between River City Driving School, LLC (“the School”) and its customers (“you” or “the customer”). By enrolling in and paying for our services, you agree to the terms outlined below:
1. Payment Policy
• The full cost of the behind-the-wheel program is attributed to the first scheduled lesson. Lessons two through seven are included at no additional charge.
• This cost structure reflects the administrative, licensing, insurance, employee wages, fuel, and other overhead expenses incurred to provide the service.
• Once the first classroom session or behind-the-wheel lesson has been completed, no refund will be issued and disputing with your bank or card provider is a breach of the contract.(See a below)
2. Refund Policy
Refunds are only considered under exceptional circumstances and will not be for the full amount paid. Refund calculations are based on the following:
• Attendance: Completion of the first behind-the-wheel lesson constitutes fulfillment of the core service and no refund will be provided thereafter.
• Administrative and licensing costs: A portion of your payment accounts for administrative time, licensing, and operational expenses, which are non-recoverable.
• Refund amounts, if applicable, will be prorated based on unused lessons but will not exceed 25% of the program cost, and only if no services have been rendered (i.e., no lessons or sessions attended).
3. Chargeback and Bank Dispute Policy
• By agreeing to these terms, you waive the right to dispute charges through your bank or credit card issuer. Any disputes initiated against the School will be considered a breach of this agreement and will not be honored.
• Customers initiating chargebacks may be subject to legal action and additional administrative fees to cover the costs incurred in resolving the dispute.
4. Instructor Availability and Rescheduling
• While we strive to ensure that all scheduled sessions proceed as planned, there may be rare instances where an instructor is unavailable. In such cases:
• The School will make every reasonable effort to reschedule the session at a mutually convenient time.
• Missed sessions due to instructor unavailability do not warrant a refund or a valid reason for a bank dispute.
5. Cancellation and No-Show Policy
• Customers must provide at least 24 hours’ notice to cancel or reschedule a session.
• Any cancellation or no-show without the required notice will result in a $25 charge to the customer. This fee accounts for instructor wages, fuel, and scheduling adjustments. Unless it is for a private lesson and the full cost of that lesson is due before any other lessons will be provided even one’s already paid for by the customer.
6. Customer Responsibilities
• It is your responsibility to attend all scheduled sessions. Missed sessions or cancellations initiated by the customer without adequate notice (per the cancellation policy) are non-refundable.
• Customers are encouraged to communicate any concerns or conflicts promptly to facilitate rescheduling or resolution.
7. Governing Law
This agreement is governed by the laws of the state of Virginia. Any disputes arising under these terms will be resolved in accordance with these laws.
Acknowledgment and Agreement
By making payment and/or enrolling in our services, you acknowledge that you have read, understood, and agreed to these terms of service.
For further questions or assistance, please contact [email protected].